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Frequently Asked Questions
How far in advance should I book my rentals?
We recommend booking as early as possible, especially for weekends,
holidays, and busy event seasons. Early booking helps ensure your
preferred rental items are available for your date.
What types of events do you serve?
We provide rentals for birthdays, weddings, baby showers,
bridal showers, graduations, anniversaries, gender reveals,
sweet sixteens, quinceañeras, engagement parties, corporate
events, church events, school events, holiday parties, family
gatherings, and many other private celebrations.
What rental items do you offer?
Our inventory includes luxury throne chairs, a 360° photo booth,
a champagne wall, folding tables, tablecloths, chair covers, chair
sashes, cocktail table covers, a portable rolling cooler, a metal
ice bucket, pedestal display stands, a Happy Birthday neon sign,
and other event essentials. We continue to expand our rental
collection.
How do I place a rental order?
You can reach out to us with your event date, location, and the
items you're interested in. We'll confirm availability and walk
you through booking, payment, and any delivery details.
Do you deliver and pick up the rental equipment?
Yes. Delivery and pickup services are available based on your
location and rental order. Additional delivery fees may apply
depending on distance and order size.
Do you offer setup and breakdown services?
Yes. Setup and breakdown are available for selected rental items,
such as the champagne wall and photo booth. Please ask about these
services when requesting your quote.
Do I need to pay a deposit?
Yes. A deposit is required to reserve your rental items and
secure your event date. The remaining balance is due before
or on the day of your event, depending on your rental agreement.
What is your cancellation and refund policy?
Cancellation terms depend on how far in advance you cancel and
which items were reserved. Deposits may be non-refundable closer
to the event date. We'll go over the specific terms with you when
you book.
Can I reserve equipment for multiple days?
Yes. Multi-day rentals are available based on availability.
Let us know your event schedule, and we'll provide the best
rental option and pricing for your timeline.
Are your rental items cleaned before each event?
Absolutely. Every rental item is carefully cleaned, inspected,
and prepared before it is delivered, so it arrives in excellent
condition for your celebration.
Can I make changes to my reservation?
Yes. If you need to add or remove rental items, please contact
us as soon as possible. We will do our best to accommodate
your request based on availability.
What happens if a rental item is damaged or lost?
Customers are responsible for rental items during the rental
period. Any damaged or missing items may result in additional
charges as outlined in the rental agreement.
How many guests can the photo booth and champagne wall accommodate?
The 360° photo booth comfortably fits 4 to 5 guests at a time
for a 4-hour session, and the champagne wall holds up to 40 cups,
making it easy to serve a crowd throughout your event.
Do you offer full event packages?
Yes. In addition to individual rentals, we can put together
bundled packages for weddings, sweet sixteens, and corporate
events. Contact us for full package pricing.
Do you provide services outside of New Jersey?
Our primary service area is New Jersey. For events outside
our regular service area, please contact us to discuss
availability and travel fees.
Why choose Kshels Party Supplies?
We are committed to providing quality rental equipment,
dependable service, fair pricing, and a simple booking process.
Our goal is to help make your event beautiful, memorable,
and stress-free from beginning to end.